The DriveAgent platform
More connected.
More possible.
From the first vehicle search to the next service visit. Explore the features that bring your dealership’s people, vehicles and customer conversations together.
31 feature areas. One place to explore.
Find your next capability
The feature catalogue
Start with what your team needs.
Go deeper into any feature.
AI & conversations
Respond with context. Keep people connected.
Messages, calls and human handoffs across the customer journey.
AI Chat Agent
Help website visitors find vehicles, ask questions and take the next step with inventory-aware chat.
- Natural Language Vehicle Search
- Appointment Booking
- Trade-In Enquiries
AI Voice Agent
Configure voice workflows for service reminders, lead follow-up and transfers to your team.
- Outbound Service Reminders
- Lead Follow-Up Calls
- After-Hours Engagement
Voice workflows require configured providers and agreed activation controls.
Explore featureAI SMS Agent
Continue customer conversations over SMS with inventory context and escalation to a person.
- Customer conversations
- Inventory-aware responses
- Human escalation
AI-to-Human Handoff
Pass the conversation, customer context and priority from an AI agent to the right team member.
- Sentiment Triggers
- Complexity Triggers
- Explicit Request Triggers
Unified Inbox
Manage customer conversations and suggested replies in a shared team workspace.
- Multi-Channel Aggregation
- Real-Time Team Presence
- AI Reply Suggestions
Sales & customers
From first enquiry to the next visit.
Give the team a shared view of customers, deals and appointments.
CRM & Lead Management
Capture enquiries, organise your pipeline and route the next action to the right person.
- Multi-Channel Capture
- Automatic Lead Scoring
- Intelligent Routing
Customer Profiles & Intelligence
Connect customer activity, vehicle interests and deal history in one profile.
- Activity Timeline
- Purchase Intent Scoring
- Deal Pipeline Tracking
Appointment Scheduling
Coordinate customer bookings, staff availability and reminders across dealership departments.
- Appointment types
- Staff availability
- Customer reminders
Test Drive Tracking & Management
Manage bookings, driver checks and the test drive journey alongside your CRM.
- Online Booking
- GPS Tracking
- License Verification
Customer Portal
Give customers a branded place to message the team and stay connected with their vehicle.
- Direct Messaging
- My Vehicles
- Service History & Reminders
Mobile App
Explore enquiry, conversation and customer workflows for teams working away from a desk.
- Daily dashboard
- Customer conversations
- Mobile deal pipeline
Ask us about mobile rollout and the workflows available for your team.
Explore featureInventory & websites
Put your vehicles to work.
Connect stock, website content and the buying journey.
Smart Inventory & Vehicle Data
Enrich vehicle listings with data, descriptions and search tools that help buyers explore your stock.
- Automatic Data Enrichment
- ANCAP Safety Ratings
- Market Price Intelligence
CMS & Website Builder
Build dealership pages around inventory, campaigns and lead capture with a visual website editor.
- Visual page editor
- Vehicle & inventory blocks
- Lead capture
Vehicle Configurator
Help buyers explore models, variants, colours and accessories before making an enquiry.
- Model Selection
- Variant Picker
- Colour Options
AI Chat, Customer 360 & Tracking
Add chat, enquiry tools and customer journey tracking to an existing dealership website.
- AI chat
- Customer 360
- Website tracking
Online Ordering & Deposits
Connect vehicle reservations, configured deposit policies and customer order updates.
- Online Vehicle Reservation
- Secure Deposit Collection
- Automated Order Confirmations
Deposits depend on your payment provider and dealership policies.
Explore featureFinance & Insurance (F&I)
Bring finance enquiries, indicative repayment tools and document workflows into the sales journey.
- Finance enquiries
- Repayment calculators
- Document management
Finance options depend on your authorised providers and configuration.
Explore featureMarketing & automation
Keep the conversation moving.
Plan campaigns, follow up enquiries and connect advertising to outcomes.
Marketing Engine
Create email and SMS campaigns, segment audiences and follow campaign performance.
- Visual Email Builder
- Campaign Scheduling & Sending
- A/B Subject Line Testing
Advertising Management
Connect campaign management, vehicle feeds and conversion attribution in one advertising workflow.
- Closed-Loop Conversion Attribution
- Server-Side Tag Management
- Event ID Deduplication
Social Media Management
Bring social conversations, content performance and review workflows into the team’s workspace.
- Social conversations
- Suggested replies
- Review approval workflows
Connected channels and review replies depend on provider access and account setup.
Explore featureAutomation
Build connected workflows for lead routing, messages and follow-up using a visual flow builder.
- Visual flow builder
- Lead routing
- Drip campaigns
Call Tracking & Attribution
Connect phone enquiries to their source and support configured recording and routing workflows.
- Dynamic Number Insertion
- Source Capture & Attribution
- Whisper Announcements
Insights & discovery
See where to focus next.
Understand performance, search visibility and the wider market.
Analytics & Market Intelligence
Explore conversion funnels, source performance and dealership reporting in one view.
- Conversion Funnels
- Dealer Benchmarking
- AI Daily Reports
SEO Intelligence
Track search performance and identify opportunities across content and website health.
- Keyword Tracking & Ranking
- Content Gap Detection
- PageSpeed Monitoring
AI Search Visibility
Explore how your dealership appears in AI search responses and where information needs attention.
- AI search monitoring
- Inaccuracy detection
- Prompt generation
Dealer Benchmarking
Compare performance across search, traffic and conversion to identify improvement opportunities.
- Category rankings
- Historical trends
- Gap analysis
Market Intelligence
Explore pricing, regional demand and buyer behaviour to inform stocking and marketing decisions.
- Market price comparison
- Regional demand signals
- Buyer behaviour insights
Dealership operations
Bring the whole dealership together.
Coordinate service, teams, locations and your own brand.
Service Department Management
Coordinate repair orders, technician workloads, parts and customer service reminders.
- Repair Order Pipeline
- Technician Assignment
- Service Scheduling
Dealer Group Management
Bring locations together through shared reporting, templates and group-level workflows.
- Group-Level Analytics
- Cross-Location Comparison
- Centralised Template Management
Roles & Permissions
Manage team access with dealership roles, custom permissions and action-level controls.
- Predefined Dealer Roles
- Custom Role Builder
- Multi-Tier Access
White-Label Platform
Apply dealership branding across domains, communications and customer-facing experiences.
- Custom Domains
- Visual Branding
- Branded AI Agent
Build around your dealership
See the connections.
Then see it in action.
Walk through the workflows that matter to your team. We’ll help you understand the right setup, connected services and rollout for your dealership.